Privacy Policy
Last updated: January 2024
OCRNeo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our OCR service.
Information We Collect
When you use OCRNeo, we may collect the following information:
- Uploaded Files: Images and documents you upload for text extraction. These files are processed in memory and are not permanently stored on our servers.
- Usage Data: Basic analytics including pages visited, time spent on page, and general location information (country-level only).
- Device Information: Browser type, operating system, and device type for service optimization.
How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our OCR service
- To process your text extraction requests
- To improve and optimize our service
- To detect and prevent technical issues
Data Security
Your files are never stored on our servers. When you upload an image or document for OCR processing:
- Files are processed in temporary memory
- Files are automatically deleted immediately after processing
- We do not retain copies of your uploaded files
- Extracted text is only available during your current session
Cookies
We use minimal cookies to:
- Remember your language preference
- Maintain basic session information
- Enable essential service functionality
We do not use tracking or advertising cookies.
Third-Party Services
We may use third-party services for:
- Cloud infrastructure for processing
- Analytics (non-identifying)
These services are selected for their privacy-compliant practices.
Your Rights
You have the right to:
- Know what data we collect (this policy)
- Request deletion of any data we might have
- Opt out of non-essential data collection
- Contact us with privacy concerns
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
privacy@ocrneo.net